The client said last week they would lock the tile by Sunday. Sunday passed. The crew is supposed to go up to the apartment on Tuesday, the supplier is holding the quantity for two days, and after that it moves to the next order. Without a written last day, it sounds like your delay, not like a choice that never arrived.
A renovation stops on smaller decisions than people think: tile color, which way a door opens, tap height, kitchen model, wall paint. Each one looks like a short message. Without a last day it stays open, and the crew's day is burned.
What goes in the message
- Exactly what must be chosen, in one phrase you can point at
- Where in the apartment it sits
- The last day, with a date, not soon
- What stops if there is no answer that day
- Who must answer, if more than one person lives there
A message you can send in the afternoon: for tiling at Herzl 12 to start on Tuesday, we need the tile model and the skirting height by Sunday evening. Without a choice we do not order material and we do not book the crew. If there are two options, send them in a photo, not a whole catalogue.
A day you can keep
The last day has to leave time to order, unload, and check the color is right, before the crew goes up. If the supplier needs three days, do not write that the choice can arrive on the morning of the work day. Write the day before the order.
If the client asks for one more day, write the new day and what moves with it: the tiling slot, the painter, or the handover. An extra day with nothing written about what moved looks later like the contractor was late. If there is no answer on the last day, send one line: no choice received, the crew is not coming up, the new date will be written when the choice arrives.
Keep it on the job
The message stays with the project, with the date it was sent and the answer when it comes. When someone asks why the week was empty, there is a chain: question, last day, silence, crew not booked. Without that, all that is left is a memory that he was slow with the tile.
Do not stack five decisions in one message. Bathroom tile is one question. Kitchen handles are another, with another last day, because they do not stop the same crew. One question that makes clear what stops is better than a list nobody closes.
The client can be late. What you cannot do is discover it on the morning the crew is already on the road.